About our privacy policy
ThreeDee cares deeply about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by ThreeDee. The effective date for the validity of these conditions is 17-03-2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy. About data processing Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Online Store Software
Woocommerce
Our webshop has been developed with Woocommerce software. Personal data that you make available to us for the purpose of our services will be shared with this party. Woocommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Woocommerce is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Woocommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Woocommerce reserves the right to share collected data within its own group in order to further improve the service. Woocommerce takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.
Payment processors
Mollie.nl
We use the Mollie.nl platform to handle (part of) the payments in our webshop. Mollie.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie.nl has taken appropriate technical and organizational measures to protect your personal data. Mollie.nl reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. In the event of an application for a deferred payment (credit facility), Mollie.nl shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie.nl’s services for which they engage third parties. Mollie.nl does not store your data for longer than is permitted by law.
Reviews
We think it is important that reviews provide the best possible picture of our products and services. Our reviews are therefore administered, impartially, by WebwinkelKeur.
WebwinkelKeur has taken measures to guarantee the authenticity of reviews. You can read which measures these are here.
Our customers are not rewarded for writing reviews. No discounts or other gifts are given. We think it is important that reviews give the best possible picture of our products and service.
If you leave a review via WebwinkelKeur, you are obliged to provide your name, place of residence and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL and DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with these carriers. This data is only used for the purpose of executing the agreement. In the event that PostNL or DHL engages subcontractors, PostNL or DHL will also make your data available to these parties.
Invoicing and accounting
e-Boekhouden.nl
We use the services of e-Boekhoudt.nl to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. e-Boekhoudt.nl is obliged to observe secrecy and will treat your data confidentially. e-Boekhoudt.nl does not use your personal data for purposes other than those described above.
Purpose of the data processing
General purpose of the processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Cooperation with tax and criminal investigations In some cases, ThreeDee can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have prepared in response to your assignment.
Rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us. Right to restriction of processing You always have the right to have the data that we process or have processed that relate to your person or for that purpose.
traceable, to be limited. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you, have it performed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed. Right of objection and other rights You have the right to object to the processing of your personal data by or on behalf of ThreeDee. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Third Party Cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement. Changes to the Privacy Policy. We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
ThreeDee www.threedee.nl info@threedee.nl KVK 82140561
Office address ThreeDee Blankenheymstraat 7 3281SB Numansdorp Nederland
Contact person for privacy matters: S. van der Stoep