It’s our pleasure to send to countries outside The Netherlands.
Shipping and Payment
All orders will be send to you within 2 working days, unless otherwise stated. If not feasible, we will let you know short-term. Packages to countries outside the Netherlands will normally be delivered within a few days, but it can take up to one week.
Europe: € 7,99
Rest of world: € 15
If you make purchases on our site, safety is paramount. For foreign visitors outside The Netherlands we have the following payment options:
– Sofort Banking
– Klarnay Pay
– Bank transfer
Order confirmation by e-mail
Of each completed purchase order you get an automatic confirmation by e-mail. The order confirmation is not your proof of payment, but only indicates that the ordering process has been successfully completed and that we have received your order well. Occasionally this automatic confirmation disappears in the spam box. We always send another message when the payment is done and when you order is offered for transmission by the distributor.
We take care of your order and the delivery with care. Of course we hope you will be delighted with your purchase, but if you are unhappy with something you have ordered for any reason, please let us know within 14 days. We kindly ask you to check the item immediately after you received it for damage or defects. All costs of returning are for the customer unless the item is not the one you’ve ordered or for any other reason which is our fault. After receiving your e-mail we will let you know the details how the item should be returned to us. We only take back returns that are reported in your account.
Items that cannot be exchanged or returned:
– Custom made items
How to report a return?
1: Send an email to report your return to firstname.lastname@example.org name the order number and the article.
2: Return the articles and keep the track & trace code till your return is fully handled.